Primary Job Responsibilities:
- Handle controls projects “Cradle to grave”. Bidding, planning, communication, installation, programming, commissioning, repair, client handover.
- Respond to calls for service.
- Able to independently solve the majority of controls issues.
- Able to independently diagnose simple HVAC issues. For instance, diagnose and fix a FPB heater.
- Ensure the timely completion of work. Especially bid work
- Provide in field support to ensure work is being done to code and up to company standards, provide QC inspections and in the field
- Ensure that Jr technicians are held accountable to all company standards.
- Provide support, feedback and training while in the field.
- Find repairs & opportunities for larger bid work. Oversee subcontractors.
- When bidding, put in the time to identify and anticipate problems. Minimize change orders.
- When integrating with legacy or controls that we don’t normally support, know when to call in or plan for outside expertise
- Outsource labor intensive, low skill or highly repetitive tasks.
Skills/Competencies:
- Team player, positive attitude.
- Willingness to work until the job is done.
- Effective communication (internal and external).
- Self accountability and ability to hold others accountable.
- Strong understanding of HVAC, Boilers, Cooling Towers, Pumps, WSHPs, Hydronics, VFDs.
- Strong understanding of commercial HVAC unit’s capabilities. For instance, all of an Intellipak’s controls, modules and features.
- Strong understanding of Controls.
- Able to read wiring diagrams and mechanical plans.
- Problem solving skills. Willingness to research a topic and find a solution.
- Ability to develop creative solutions.
- Be able to give suggestions to other the techs while on the job
- Accurate budget & schedule estimating.
- 24/7 responsiveness.
- Trusting of others on the team.
- Quick turnaround time on bids.
- Selling and negotiating.
- Effective sales qualification:
- Knowing which jobs to pursue and which jobs not to pursue
- Understanding our selling position – what are our chances of winning and what do we need to do to better position ourselves to win
- Prospecting (filling the funnel with new opportunities) – driving new business and expanding existing business
- Delegating work to the appropriate partie
- Comfortable with Excel, Outlook, Word.
