BAS Service Specialist – Boston Massachusetts

We are looking for a BAS Service Specialist ; this position is a field-based position where you may perform any number of roles.
 

  • The successful candidate will work closely with project managers in delivery of any of the following project components…system design/review, software, installation, startup, commissioning, and owner training.

 

  • This position is typically held by an individual who has at least 2-4 years’ experience in construction of low voltage electrical systems and preferably industry knowledge.

 

  • This position is responsible for understanding project requirements such as specifications, standards, budgets, schedules, and safety.

 

  • Must be able to conduct service activities on-site related to the coordination, installation, and commissioning of building automation and security management systems, and perform work both independently and with other team members.

 

  • Individual should have working knowledge of HVAC or Security industry applications.

 

  • This employee typically works under daily supervision of a Field Service Supervisor and reports to the Field Service Manager.

Responsibilities Include
 

  • Diagnose, troubleshoot, and resolve software issues on installed Building Automation and Energy Management Systems
  • Perform software preventative maintenance on installed Building Automation and Energy Management Systems including implementing software patches and updating antivirus solutions
  • Codes software using multiple languages in multiple environments as appropriate
  •  Adheres to high-quality coding and testing practices
  • Suggests system improvements, modifications, etc.
  • Assists with commissioning and startup of new Building Automation and Energy Management Systems to ensure proper operation
  • Streamline and develop software code, graphics, and drivers for graphic front end, human-machine interface
  • Independently functioning, with minimal supervision to complete all job tasks
  •  Support 3rd party commissioning agents in the commissioning process and lead communication of deficiencies to project team
  • Support network troubleshooting and analysis by running packet captures for software engineers/product support to use for troubleshooting
  • Initiate, manage, and communicate status for all field-related product support cases
  • Support Project Manager in scheduling, prioritization, and identifying obstacles for startup task
  • Create, load, and test system databases
  • Coach and mentor junior level service personnel

We offer a robust benefits package to support our employees such as flexible work arrangements, paid family leave,?401(k)+ match, and more.

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