ABOUT US:
Based in Dallas, Texas, we have been serving engineers, architects, owners, and contractors across North Texas for over 60 years. The broad product offering of air movement, air treatment, hydronic systems, and noise/vibration elimination equipment is without peer in their market. We are committed to consistently delivering superior service and quality solutions to our customers by:
- Delivering outstanding service daily from our sales team and customer representatives
- Carrying a wide variety of products from leading manufacturers for the mechanical, architectural, & plumbing trades
- Specialty solution groups to help identify and implement the right products for your specific application.
- Two warehouse locations for convenient pick-up of hundreds of products in stock
The HVAC Service Manager provides planning and management in the safe and efficient servicing of HVAC equipment, components and systems. Needs to effectively manage workload, achieve production and margin objectives and provide HVAC services to customers and contractors.
- Manages and develops the Service staff, which includes hiring, terminating and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling employees, evaluating performance and directing work assignments to ensure effective production.
- Evaluates work load and schedules service work in a way that best utilizes manpower and maximizes profits.
- Resolves customer issues and complaints to ensure customer satisfaction.
- Ability to create and manage budgets.
