Job Summary
The Senior BAS Service Tech, serves as a front-line resource to service technicians through technical support and provides guidance and training to other technicians. Performs diagnostics, maintenance and repair services on control systems.
Company Overview
We have developed into one of America’s premier Mechanical Construction and Facility Services companies serving clients through the full life-cycle of a facility, to include engineering, construction, operations and maintenance. For 70 years, our employee-owned company has provided innovative services that optimize the performance of world-class mechanical and electrical systems that serve healthcare facilities, hotels, schools, sports arenas, mission critical facilities and industrial complexes and other essential institutions.
Our employees, whom we call “Partners” are the heart of our success and what sets us apart from our competitors. FORTUNE Magazine recognized Tus as one of the “100 Best Places to Work”, “Top 50 Training Organizations” and “Top 30 Companies to Retire From” due to our solid commitment to the personal and professional development of each employee.
Essential Duties
- Handles advanced controls installations, programming, troubleshooting and repair.
- Diagnoses system performance through observation, testing and setup as required by trade/position.
- Performs planned maintenance and inspections as indicated in the service agreement.
- Proficiently operates hand tools, power tools, gauges and measuring equipment.
- Completes service contracts, quoted projects and demand service calls as directed.
- Develops long-term relationships with customers and explains work performed to the customer’s satisfaction. Communicates and documents project status to all project stakeholders.
- Serves as a front-line resource to service technicians through technical support.
- Coordinates the work of subcontractors, and trains and provides guidance to technicians.
- Participates in technician on-call-stand-by rotation as dictated by business unit policies and procedures.
- Coordinates multi-tech service calls.
- Completes documentation of invoicing, commissioning and check out data based on hours worked and materials or equipment used to complete the service.
- Safely drives a motor vehicle and trailer, follows requirements of company vehicle driving policy and adheres to all company safety requirements.
- Maintains equipment, tools, and inventory stock on service vehicle.
- Purchases materials and issues purchase order numbers to suppliers. Uses technology/software to create and modify programming such as graphics, data bases, sequences, etc.
Minimum Requirements
- 4+ years of BAS/Controls troubleshooting and repair experience.
- High School Diploma or GED.
- Tridium AX/N4, Distech, Siemens, and Siemens Desigo Certification.
- Experience with:
- Fundamentals of A/C electrical circuits and low voltage D/C electrical circuits and operation.
- One or more controls platforms (Siemens, Distech, JCI, Inet, etc.).
- Access controls and lighting controls installations and programming skills.
- Advanced controls programming and troubleshooting skills.
- Must have ability to read and interpret blueprints, wiring diagrams, and device data sheets.
- Must have ability to use testing and metering devices.
- Familiar with Windows operating systems and software.
- Professional demeanor, solid interpersonal skills with good written and oral communication capability.
- Demonstrates strong business ethics at all times.
- Must have a current and valid drivers license.
We are an Equal Opportunity Employer. We recruit qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. EOE Minorities/ Females/ Protected Veterans/ Disabled
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The following factors are considered when evaluating an applicant’s background and criminal record, if any: the nature of the offense, how long ago it occurred, and the nature of the risk it poses in the particular job.
Disqualification for Employment:
Although not intended to be an exhaustive list, examples for grounds of rejection of an applicant include, but are not limited to, the following:
• Falsification or omission of information on the employment application or during any phase of the employment process, including if the person is hired before the falsification or omission is discovered.
• If the applicant will be operating a company or mileage-reimbursed vehicle that is a requirement of the job and currently has a suspended license or, during the past three years, has received more than two moving violations,} or has been convicted of, has entered a plea of nolo contendere, or is/ has been the subject of a deferred adjudication agreement of driving or operating a vehicle under the influence in violation of applicable laws.
• Persons who test positive for the presence of any illegal drug or controlled substance as outlined in the Drugs and Alcohol Policy, will not be hired, or if hired conditionally, pending drug screening results.
• Not authorized to work in the United States.